Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. As our products fall under Perishable – returns are exempt.

If you receive a damaged tub(s) then please send photographic evidence to orders@ready-prep-go.co.uk . Once received, we will communicate possible options.

For orders that have already been placed, we are unable to offer any refunds as we plan the meals and order the fresh ingredients in advance. We also cannot offer any refunds for meals that customers do not like. We encourage our customers to order a taster bundle first to be sure of their decision before placing any larger orders and offer a 10% off for this first order.